Operations Executive (Freight Forwarding)

Industry: Transportation / Logistics

Specialism: Logistics / Supply Chain Management - Freight Services

South East,Singapore SGD 2,200 - 2,500

About Company

Our client offers a full spectrum of logistics services and has achieved a strong strategic position in the logistics industry with the Group's own fleet of prime movers and special handling equipments, gaining a sturdy foothold in global forwarding, local inland freight and ground handling. Dedicated in integrating the forwarding and supply chain business, they adopt the concept of providing a one-stop service solution to meet the evolving challenges of future logistics. A strong believer of service, they equip themselves with professional logistics software together with experienced and service oriented staffs to optimise work process and logistic balance sheet of every business.

Job Description

- Handle documentation for all shipments and plan for collection/delivery in order to meet cut-off timing.
- Preparing and processing of shipments
- Follow-up with customers on shipment status, building good customer relationship and assist on customers’ request.
- Maintain regular contact/rapport in understanding and forecasting customer's requirements.
- Responsible to close all job files promptly to meet month end closing of accounts.
- Ability to ensure that KPIs are met.
- Other ad hoc duties as assigned by the company

Job Requirements

- Minimum GCE ‘O’ Level / ‘N’ Level / ITE
- At least 1 - 2 years of operations experience is preferred
- Freight forwarding knowledge is preferred
- Working experience in logistics, freight and delivery services industry is preferred.
- Good working knowledge for MS Office applications (Excel, Word, PowerPoint, Outlook)
- Proficient in English and Mandarin to communicate with Chinese speaking business partners
- Good communication and interpersonal skills
- Able to commit for overtime when required
- Knowledge of Sysfreight will be an added advantage.


- Working location: Changi, Singapore
- Working hours: Monday to Friday (8.30am to 5.30pm /9am to 6pm)
- Medical and Insurance Coverage
- Dental benefit
- Company Events