Cargo Sales Operations (Senior Officer/ Supervisor)

Industry: Aerospace / Aviation / Airline

Specialism: Operations - Operations

South East,Singapore SGD 4,000 - 4,900

About Company

Our client is an airline of Japan, headquartered in Tokyo. They operate services to both domestic and international destinations and had more than 20,000 employees. In 2013, this company was named a 5-Star Airline.

Job Description

- Assist management to create regional sales planning (for SE Asia, India and Oceania) and manage sales station activities
- Provide support to both online and offline sales stations to ensure that our region’s goals and objectives are achieved
- Monitor, gather, and report competitive activities, latest market development and any cargo related information available in open market to management
- Prepare various regular and irregular/ad-hoc occurring statistics, sales and operations reports, and/or any other reports as required by management in an accurate and timely manner
- Update sales rules and ensure they are followed through completely
- Coordinate all cargo related matters with other cargo sales and GSA (General Sales Agent) offices on a daily and monthly basis
- Knowledgeable and utilize cargo-related software systems. Provide support and guide/instruct GSA as necessary
- Build and maintain excellent relationship with our partners (GSA, forwarders, handle companies, contractors, etc.)
- Be a point of contact between cargo sales offices and other airlines, vendors etc.
- Promote digitalization (web-booking process) to customers
- Update data/strategies to determine revenue projections
- Prepare documents for sales target
- Perform accounting activities in compliance with rules and procedures
- Coordinate with public relations entities on a monthly basis regarding cargo sales for responsible region (SE Asia, India and Oceania) on promotional publications
- Maintain and renew contracts for office equipment, office supplies and sales materials

Job Requirements

- Diploma/Degree in Marketing, Logistics, Supply Chain Management, International Trading, Accounting or Business Administration.
- Minimum 2 years’ of sales/ operations experience in cargo or logistics industry (airlines, forwarders, logistics providers).
- Candidates with basic accounting knowledge will be an advantage.
- Knowledge of aviation, international trading especially cargo operation will also be an advantage.
- Proficient in MS Office applications (Word, Excel, Power Point).
- Strong in numerical and math ability to apply concepts of basic algebra and geometry (calculate discounts, interest, commissions, proportions, percentages, area, circumference and volume).
- Analytical with problem solving skills.
- Meticulous with high degree of accuracy and attention to detail.
- Ability to communicate with diverse groups of people from different cultures in Asia.
- Proactive, self-motivated individual who works well independently.
- Innovative and able to adapt to industry changes.
- Willing to travel in Asia/Oceania region including Japan occasionally


- Working Location: Changi Airport Terminal 2
- Working Hours: Mon - Fri; 9 hours/day
- Hybrid work arrangement after probation (2 days WFH/ week)
- Benefits: AWS, Variable Bonus, Travel allowance, Concessionary Travel/ Discounted flight tickets, Medical & Hospitalization Coverage, Annual leave, etc.