Industry: Healthcare / Medical
Specialism: Operations - Support Services
ClosedOur client is a premier home care service center dedicated to providing exceptional care and support to individuals in the comfort of their own homes. With a team of highly trained professionals, they offer personalized care solutions tailored to each individual's unique needs, fostering independence and enhancing quality of life.
- Contact potential clients by telephone and identifying their needs and providing information about company’s products and services.
- Coordinate and facilitate care recipient care through assessment, evaluation, planning, and implementation.
- Communicate Care recipient needs to a variety of care team members and follow up accordingly.
- Collaborating with Care recipients’ families in developing treatment plans.
- Coordinating home visit’s schedule for Nurses and Care Aide.
- Work collaboratively with care recipients, families, physicians, and nurses to ensure high quality care.
- Linking patients to social services programs and entitlements such as transportation assistance and government subsidies.
- Conduct regular follow ups with care recipients to evaluate progress, promote continuity of care and ensure improved health outcomes.
- Maintaining the care recipient comprehensive medical record through detailed documentation.
- Assist in conducting education talks/training workshop.
- Maintain effective service in line with the Company’s Corporate Image including Company’s Grooming Standard, Standard Operation Procedures, and Departmental Policies.
- Any other duties as may be assigned from time to time.
- Minimum 5 years of relevant working experience in healthcare, social service or hospitality sector.
- Degree in Psychology, counselling, social work, nursing or related discipline.
- Basic knowledge of PC application (Microsoft words & Excel).
- Excellent interpersonal and written communication skills.
- Individual needs to be self-directed, with excellent social skills, and to network with wide range of Professional.
- Possess problem solving abilities.
- Must be a team player with passion in patients care, willingness to learn, and able to contribute to the team.
- Working location: Redhill area
- Working hours: 44 hours/week (Office hours)
- Working days: Monday - Friday (Saturday when necessary)
- Insurance & Medical coverage
- Variable Bonus
- Annual leave & Medical leave