Customer Service Executive
Industry: Transportation / Logistics
Specialism: Customer Service - Customer Service
Posted on 18 Sep 2023
About Company
Our client is a global logistics and freight forwarding company committed to an exceptional level of service to ensure our client's success.
Job Description
- Answer customers’ queries and prepare quotations
- Handle and arrange import and export shipments
- Liaise with overseas agents to check on the shipping documents, rules and regulations for the respective countries
- Issue custom permit
- Close communication with vendors, shippers, customers, carriers and overseas agents
- Perform data entry for freight services
- Accurately manage paperwork documentation for billing and closing of files after shipment completion
- Perform ad hoc duties as assigned by management
Job Requirements
- At least 1 year of related experience, preferably in shipping/ logistics industry
- Preferably with Cargowise background
- Proficiency in MS office
- Meticulous, team player and positive working attitudes
- Able to work in a fast paced environment
Compensation
- Working hours: Mon to Fri 9am - 6pm, Sat (WFH) 9am - 12pm