Retail Associate
Industry: Grooming / Beauty / Fitness
Specialism: Sales - Retail
Posted on 25 Sep 2023
About Company
Our client was founded in 1967 as Japan’s first comprehensive hair consultancy business. They are the leading producer and retailer of medical grade and fashion hair wigs in Japan for more than 50 years. To date, we have a total network of 272 stores in Japan and 13 stores in China, Singapore, Malaysia and Thailand. Their hair wigs are sold in stand alone stores, salons, hospitals and departmental stores as well as on TV shopping channels in the region.
Job Description
- To sales and promotion of hair wigs and hair products.
- Maintenance of hair wig.
- To determine customers' needs, answer their questions about the products and recommend the right solutions.
- Promptly resolve customer complaints and ensure maximum client satisfaction.
- Stay up-to-date with product features and maintain store’s visual appearance in high standards.
- Daily in-store operation: cleaning, stock-taking, reduce stock loss, manage appointments, etc.
- Stock management: key in stock, transfer stock, etc.
- To achieve excellent customer service, while consistently meeting the store’s sales goals.
- Other duties assigned by Supervisor/Manager.
Job Requirements
- Preferably 3 Year(s) of working experience in the retail industry.
- No experience is welcomed to apply.
- Added advantage: Hair styling skills.
- Optional Skill: Microsoft Office.
Compensation
- Working days: 5 days/week (Shift rotational)
- Working hours: 44 hours/week (Based on roster shift)
- Working location: Central (Orchard or Novena)
- Salary Package: Basic salary + Commission + Allowances + AWS
- Annual Leave: 14 days after confirmation