Industry: Science & Technology
Specialism: Information Technology (IT) - Network & System
ClosedOur Client is a 100% subsidiary company of a Japanese information and Communications Company. They are one-stop service provider of all communication services . Their Singapore office is the regional HQ, providing comprehensive global and local communication services to companies developing their businesses in the region including Singapore, by tailoring services according to the characteristics of each region.
- Manage and support on hardware and software components pertaining to a Network infrastructure, including operating systems, routers, switches, firewall, wireless, SDN as well as office IT related matter etc.
- Standby work might be required (24/7) for maintenance ad-hoc related tasks
- Responsible to administrative support, including: (1) Routing protocols; (2) LAN switching Bridge ID, STP, LACP, Vlan and Vlan routing, (3) Wireless access and authentication, (4) Firewall rules and policies, (5) Configuration backup and documentation, (6) Monitoring and analysis
- Responsible to technical support, including: (1) Call response and support within service level agreement, (2) Incident / problem troubleshooting, fault clarification and isolation, (3) Provide workaround and/or resolution, (4) Communication and reporting, (5) Vulnerability / security update and firmware patch, (6) Firmware upgrade
- Other ad hoc duties as assign by the company
- Diploma in any IT related disciplines, CCIE, CCNP
- Minimum 4 years of network infrastructure experience
- Good knowledge, troubleshoot and hands-on experience in WAN and LAN technologies (SD-WAN, MPLS, VOIP, WAN Optimizer), Routers and routing protocols, Layer 2 and 3 LAN switches, General and Next-Gen firewalls.
- Good knowledge, troubleshoot and hands-on experience in On-prem / Cloud based wireless controller and access points, Unified communication & IP telephony (Plus), Cloud - Azure and AWS networking
- Good knowledge, troubleshoot and hands-on experience in Network security solution such as firewall, CPE based IPSec VPN solution, token based authentication solution, IDS, data encryption and PIN verification
- Posses analytical skills to be able to solve issues and ability to work independently and cope with pressure
- Time management, Good communication, interpersonal and problem-solving skills, with customer friendly attitude and ability to work in a team environment
- Performance Bonus (based on individual and company performance)
- Annual leave 12 days annually
- Yearly increment
- Medical outpatient consultation reimbursement at $2000/year and dental $500/year.