Quality Assurance Executive

Industry: Restaurant/Food Services

Specialism: Production / Manufacturing - Quality Assurance

South West,Singapore SGD 2,300 - 2,800 (Negotiable)

About Company

Our client is a listed company in SIX Swiss Exchange and the Irish Stock Exchange. Growth in the speciality bakery market has outstripped the global food market as a whole between 2008 and 2015. Over that period, our clients has almost doubled our market share to 11%, with revenues totalling €3.8bn in 2015. They have offices in the Central - MBFC and West - Pandan Loop.

Job Description

- Operations:
- Plans and directs in-plant quality assurance programs to ensure that raw materials and finished products conform to company quality specifications, standards and customer expectations. Reviews progress with Director of QA Asia Pacific and Site General Manager regularly.
- Audits the established process control checks and quality systems on a continuous basis and provides designated persons with a daily report of the findings.
- Assures the maintenance of comprehensive quality assurance records that are easily accessible.
- Maintains comprehensive Quality Assurance manual that includes current technical data and applicable company standards and policies.
- Develops and recommends quality specifications and standards for raw materials, the production process and finished products on a continual basis.
- Conducts product shelf-life, product evaluation, environmental testing and laboratory tests on an ongoing as needed basis and records and distributes all test results in a timely and accurate manner.
- Completes product ingredient listings, nutritional panels, and reviews and verifies label compliance for regulatory review.
- Develops and verifies nutrition programs for health claims.
- Provides continuous training and development of all employees that concerning product quality, customer satisfaction and compliance with Good Manufacturing Practices.
- Selects and distributes the finished product for inter-plant bun scoring, in Australia and Asia Pacific Region.
- Completes product ingredient listings, nutritional panels, and reviews and verifies label compliance.
- Nutritional Surveillance – develops reviews and verifies nutrition programs for health claims.
- Process Control - conducts ongoing product research to identify areas of improvement.
- Makes recommendations to resolve current product defects, and cost saving initiatives for the business.
- Statistical Process Control, develops, implements and train staff on ‘on-line – real time’ systems, reviews data and makes recommendations to optimize products or processes.
- Suppliers/ Customers
- Developed and manages Vendor Assurance program and completes Vendor Audits.
- Regulatory Affairs – ensures regulatory compliance for Food Safety, Quality and Trade Practice requirements in the area of Food.
- Adheres to and ensures compliance of the company Quality Policy and Policies and Procedures located in the Integrated Management System relating to Food Safety and Product Quality.
- Raises supplier non-conformances and communicates directly with the supplier to follow up non–conformance report information/close out.
- Ensures a safe and sanitary facility that meets or exceeds all requirements of the customer, company and regulatory agencies.
- External McDonald Customer
- Plans and directs customer service activities through the development of effective relationships with key customers, including McDonald’s regional management and the owner/operator community. Reviews progress with Director of QA Asia Pacific and Site General Manager regularly.
- a. Visits stores and customers on a regular basis to confer on specific quality issues
- b. Creates a communication network that addresses customer concerns and complaints.
- c. Provides product handling use training programs for customers on a regular basis including audio visual, written and oral presentations.
- HR
- Responsible for selection, training and development necessary to maintain a knowledgeable, experienced and productive quality assurance staff.
- Conducts scheduled formal performance evaluations for Quality Assurance Assistant/ Intern in addition to recommending developmental activities.
- Encourages and maintains adequate communication in all areas and between all levels within the plant to ensure no production, sanitation, engineering or quality problems will impact on manufacturing
- Effective team work and/or co-ordination
- WH&S
- Ensure compliance of the company Safety, Food Safety and Quality Policy and Policies and Procedures located in the Integrated Management System relating to Food Safety and Product Quality
- Reviews all safety requirements, accidents and concerns with General Manager/ Safety Officer on a daily basis. WALK, TALK, SEEK, Care and facilitates Risk assessments.
- To follow up, complete and prevent line walk findings from recurring such as GMP, AIB, Safety, Rejects, Down time
- It is agreed that the above is a summary of the key responsibilities of the role of Quality Assurance Executive and it is accepted that this description does not include the marginal functions of the role that are incidental to the performance of the job.
- This job description does not state or imply that the above duties and responsibilities are the only duties and responsibilities to be performed by the Quality Assurance Executive.
- The Role is required to perform any other job related duties as directed by the Company.

Job Requirements

- Diploma/Degree in Food Science & Nutrition related will be preferred
- 2-3+ years' Quality Assurances experience in a manufacturing environment
- Basic knowledge, skills and experience in ISO9001:2000 & FSSSC 2200 in HACCP System, GMP Requirements And Food Quality/ Safety Systems
- Have good understanding of bakery or food manufacturing requirements
- Previous experience in best practice implementation and continuous improvement in manufacturing and safety programs
- Possess the ability to work productively, efficiently & effectively with initiative and drive under tight timescales
- Possess the willingness to learn, improve and adapt.
- Possess relevant IT skills in basic MS Office applications - outlook, excel & word
- Good problem-solving skills for developing creative solutions and meeting objectives.
- Attention to detail and accuracy
- Ability to work well under deadlines and pressure
- Business Practices and Ethics
- Approachable and enthusiastic
- Flexible and adaptable
- Able to work on own initiative and as a team player

Compensation

- 13 month (AWS)
- Performance Variable Bonus
- working hours 8.30am - 5.30am
- 5 day work week
- Alternate Saturday given additional 1 day off