IT Executive (Senior)

Industry: Hospitality & Leisure

Specialism: Information Technology (IT) - IT - Network/System/Database

Tokyo, Japan SGD 4,000 - 4,500 (Negotiable)

Job Description

- Responsible for the day-to-day operations and maintenance of the service apartment IT infrastructure and IT systems
- Assist in the pre-opening support for the new property on setting up the IT infrastructure, IT systems and coordinate with the key stakeholders to deliver training to the end-users
- Work closely with pre-opening project team on the procurement and delivery of IT equipment
- Maintain physical and virtual servers infrastructure, network infrastructure, PABX telephony, Guest High Speed Internet Access (HSIA), IT hardware equipment, IT security etc.
- Manage and work with IT vendors for system installation, troubleshooting and support of the IT infrastructure and IT applications
- Good knowledge and skillset on Property Management System e.g Infor HMS, Opera
- Support end-users in all IT-related matters
- Follow and comply with IT policies and procedures to roll-out IT solutions
- Manage IT audits for the property to ensure compliance of IT policies and procedures
- Prepare IT budgets, review systems requirements/configuration and plan for upgrade Dimensions

Job Requirements

- ▪ Minimum 2 years of experience as an IT executive preferably in a similar capacity of hotel industry
- ▪ Diploma in Information Technology or the equivalent
- ▪ Knowledge in hotel IT infrastructure and Systems
- ▪ Knowledge in Hotel Property Management Systems
- ▪ Verbal and Written Communication Skills in English and Japanese to liaise with Japanese counterparts
- ▪ Self-directed, takes responsibility to complete tasks
- ▪ Adaptability, responds efficiently to changing situations
- ▪ Ability to prioritize tasks, organize/co-ordinate resources efficiently to meet deadlines
- ▪ Ability to work well within team & other departments


- Annual Salary increment / Yearly variable bonus
- (Provided Once a year, however, that the Company may determine to pay bonus at its discretion and change the timing of payment or withhold the payment of bonus depending on the performance of the Company. The amount of bonus shall be determined in view of the performance, work behavior and skills, etc. of Employee.)
- Commuting Transport allowance
- Applicable social insurances
- (Health insurance, Employees' pension insurance, Workman Compensation Insurance and Employment insurance)
- Annual leave, Congratulation or condolence leave, Maternity leave or others
- Various Learning & Development programme, training. eg; e-learning
- Various award for long service, outstanding contribution
- Discount programme for stay at our properties all over the world.