Industry: Others
Specialism: Customer Service - Customer Service
ClosedOur Client located in Singapore was established to create closer proximity to the customers in the Asia Pacific region. Their main range includes relays, connectors, thermal printers, touch panels, wireless modules, optical modules, keyboards, mouse, pointing devices, KVM-Switch and unit products. Their customers come from all types of industries, including telecommunication applications, networking, multi-media, Internet appliances, automotive and consumer electronics.
- Planner - to liaise with Japan for all Purchase Order (PO) related matter to factories includes inbound related matters.
-- Process PO sent Schedule Request to Factories
-- Follow up with Factories to meet customers requested date
-- Maintain Inbound Shipment Receipt and schedule into ERP System
-- Send Drop Ship Form to Factories
-- Maintain the Drop shipment Report
-- Maintain the Inventory Transfer Transaction in the ERP Systems
- Customer Service - to liaise with the customer(s) for Sales order (SO), Scheduling & Outbound related matters to ensure on-time delivery and achieve customer satisfaction.
-- Receive SO, Reschedule and Cancellation Request from Customer(s). Send acknowledgment and confirmation response to Customers.
-- Maintain SO information into ERP System
-- Prepare Drop Ship Form for approval per customer request
-- Prepare shipping & Outbound instruction to warehouse & logistics department
-- Check and ensure all the shipping document (outbound) prepared by warehouse & logistics department
-- Maintain Inventory Aging Report for the consignment program
-- Ensure stock is received for the consignment program
-- Prepare & process SO Adjustment
-- Prepare monthly PO & SO reconciliation Report
- Proficient in Microsoft Office (Word, Excel, PowerPoint & Outlook)
- I.T. Literate in ERP software
- Good communication skill, written & verbal
- Good analytical skill
- Meticulous
- Able to multi-task and work under pressure
- Team player, strong interpersonal relation skill
- Variable Bonus - twice a year
- Medical/Dental Benefit - $600 per year per family member
- Sports & Wellness Benefit - $250 per year
- Hospitalisation Insurance for staff and family member
- Personal Accident Insurance for staff and family member