Industry: Science & Technology
Specialism: Information Technology (IT) - IT - Network/System/Database
ClosedOur Client is a 100% subsidiary company of a Japanese information and Communications Company. They are one-stop service provider of all communication services . Their Singapore office is the regional HQ, providing comprehensive global and local communication services to companies developing their businesses in the region including Singapore, by tailoring services according to the characteristics of each region.
- Responsible for circuit provision services to the customer.
- To liaise with building management and contractors on various type of circuit implementation.
- To communicate with customers and update them on the progress of work.
- To track and follow up with contractors to ensure the meeting of RFS date as required by the customer.
- To follow up and liaise with circuit owner resolve issues arising from the service's implementation.
- Perform post implementation testing to ensure circuit are provisioned in accordance to service's requirement.
- Responsible for coordinating and tracking requests/orders and provide weekly reports or as requested.
- Provide support to Global Network Operating Center or various circuit owners on implementation / testing / troubleshooting.
- To provide post documentation on each implementation.
- Minimum Higher Nitec
- Basic knowledge of networking principles.
- Minimum of 1 year of relevant working experience.
- Good verbal and written communication skills.
- Comfortable to work in a fast-paced operation environment and ability to meet multiple assignment deadlines.