Part Time Customer Service

Industry: Retail / Merchandise

Specialism: Customer Service - Customer Service

Central,Singapore SGD 1,500 - 1,600

About Company

In line with the company’s business direction, our client aims to contribute to the local communities of the Asia markets by introducing potential Japanese Retail, Food and Beverage products and brands from various regions of Japan. Our client offers new lifestyles and create cities that further enhance convenience and comfort in people’s daily lives.

Job Description

- Responsible to customer service for tenants, including coordination and support to their queries and complaints.
- Attend to tenants' feedback and address their concerns.
- Liaise and communicate to tenants regarding to tenancy related matter, including facilities and their experience during tenancy.
- Execute agreed standards of customer service, e.g., onboarding, prospecting and service feedback processes.
- Monitor and respond to feedback and customer queries in a timely manner.
- Be familiar with the tenants of company as assigned.
- Any other related duties.

Job Requirements

- Diploma/Degree in any field
- Customer service/tenant management relevant experience is preferred
- A good communication capability
- Patience, responsible, self-motivated and flexible.
- Willing to travel (within Singapore)
- Willing to work on weekends

Compensation

- Opportunity to convert to full time position
- Flexible and multi-cultural working environment
- Working hours: 20 hours/week
- On-job training