Customer Service Officer

Industry: Oil / Gas / Petroleum

Specialism: Customer Service - Customer Service

South West,Singapore SGD 2,200 - 2,600

About Company

Founded in 1964, our client has progressed from a reputable distributor and manufacturer to become Asia's leading value-added integration specialist for Gas, Welding and Safety.
With strategic presence around Asia, they are able to promptly attend to and meet the needs of their customers, and have grown to become the choice company for our customers in industries such as Oil & Gas, Electronics, Metal Fabrication, Heavy Construction, and many more.

Job Description

- Process delivery order
- Co-ordinate with store department for collect and delivery of goods
- Key delivery order and invoices
- Update on-approval delivery order (i.e. goods taken by customers for trial)
- Debt collection
- Update outstanding purchase order
- Update daily sales records, customers’ sales records and price change information
- Update sales orders
- Follow up on the outstanding invoice
- Assist Sales Executives to prepare quotation for customers if necessary
- Attend to call-in customer enquiries and walk-in customers
- Update changes in customer information
- Update stock level and advise the respective product manager on replenishment of stock

Job Requirements

- Diploma or its equivalent
- At least 3 years relevant experience in Sales Coordination will be an advantage
- PC literate
- Good interpersonal and communication skills

Compensation

- AWS and Variable bonus
- Medical and dental reimbursement
- Group Insurance

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