Industry: Grooming / Beauty / Fitness
Specialism: Beauty / Personal Care - Beauty & Wellness
Posted on 15 Jul 2021
Our client was founded in 1967 as Japan’s first comprehensive hair consultancy business. They are the leading producer and retailer of medical grade and fashion hair wigs in Japan for more than 50 years. To date, we have a total network of 272 stores in Japan and 13 stores in China, Singapore, Malaysia and Thailand. Their hair wigs are sold in stand alone stores, salons, hospitals and departmental stores as well as on TV shopping channels in the region.
- SALES AND OPERATION:-
- Recommend and sell hair wigs according to client's needs.
- With guidance from Japanese hair stylist director, fit and style the wig to client's preference.
- Provide advice on wig maintenance and home styling of wig.
- Sales of hair care and wig care products.
- Ensuring that all products and displays are maintained to the highest standards of customers satisfaction.
- CUSTOMER RELATIONSHIP MANAGEMENT:-
- Build up customer base, by converting prospects into long-term clients.
- Maintain a good relationship with clients and remember their needs and preferences.
- Ensure cleanliness of shop.
- Any other ad hoc duties assigned by supervisor/manager.
- At least 2 years of working experience in the retail industry.
- Added advantage: Hair styling skills (previous work experience in hair wig company / salon will be a plus).
- Effectively bilingual (English and Mandarin), with good interpersonal and communication skills to liaise with Mandarin speaking customers.
- Good working attitude; a good team player and a self-motivated individual.
- Well groom and pleasant personality showcasing excellent customer service skill.
- Required to work retail hours, on public holiday, on shifts.
- Optional skill: Microsoft Office
- *Training will be provided by Japanese Hair Stylist Director for candidates without prior experience
- Working hour for full time : 9:30AM-9:30PM (5 days/week) with basic salary range $1,800-$2,300 + AWS
- Commission : 2% - 8% of personal sales
- Incentive : $100 (without any MC, AL and lateness)
- Part timer : 5PM/6PM-9:30PM with $8-12 / hour