Industry: Food & Beverage / Catering / Restaurant
Specialism: Information Technology (IT) - Help Desk & IT Support
ClosedOur client is a casual Italian dining concept, with more 30 stores in Singapore, more than 1000 in our home country of Japan, and about 400 locations in China, Hong Kong and Taiwan.
- Ensure the smooth running of computer systems & network system in both the office & all restaurant outlets
- Work with vendor to install & configure computer hardware, software, applications, systems, networks, printers, scanners & telecommunication equipment
- Respond in a timely manner to provide 1st level support to troubleshoot system & network problems, diagnosing & solving hardware or software faults
- Provide training to users on system applications
- Manage VPN, VLAN, POS system, alarm system & CCTV
- Draft and implement IT policies & guidelines (including IT security, equipment procurement & replacement guidelines)
- Set up and implement Backup plan/ Business Continuity Plan for system applications & information stored
- Minimum 3 years of working experiences in IT industry
- Experience in F&B industry/ FMCG/ Retail preferred
- Viable Bonus