Project Manager (IT Infra)

Industry: Human Resources Management / Consulting

Specialism: Information Technology (IT) - IT - Management

Closed
Central,Singapore SGD 5,000 - 7,500

Job Description

- Management and operation of Microsoft and other public and private Cloud technologies
- Involve in the installation, configuration and upgrade of any related IT infrastructure during project implementation
- Ensure industry best practices are in place for server, network, storage and cloud solutions.
- Confirm project requirements by understanding user requirements; conferring with others in the project team
- Supporting the Project Manager by identifying and managing project risk.
- Suggest and comply on project for technical specifications.
- Assist in projects charter, task list and procurement related process.
- Assist in planning, designing, and implementing stages during the project cycle
- Assist in process improvement and compliance strategies.
- Involve in site survey for network related projects
- Ensure projects status are updated regularly
- Manage and track Change Request.
- Perform User Acceptance Test, project documentation and document sign-off.
- Preparing specification documents and user guides for the users when require.
- Work closely with vendors and other team members to troubleshoot complex issues and document solutions.
- Tasks related to risk management and security compliance including vulnerability scanning, Software, OS, Database and application patching and upgrades, measured against SLAs.
- Complete data backup and restore tasks
- Manage assigned tickets to ensure SLA compliance and customer satisfaction.
- Provide root-cause analysis, contribute to knowledge base, and provide recommendations for continuous improvements to workflow, process, and technology.

Job Requirements

- Bachelor of Science (BSc) Degree in Computer/Information Science.
- 2 to 5 years Systems Administration experience supporting enterprise data centre /cloud solutions
- Experience and understanding with Cloud and Virtualization technologies
- Experience deploying High Availability solutions on operating systems and database
- Related technology certification preferred:
- o MCSA/RHCT
- o Server+, Network+, or Security+ certification
- • Experience supporting one or all of the following
- o Enterprise Systems – Exchange, Dynamics, Active Directory, etc.
- • Understanding of operating systems including, but not limited to:
- o Windows Server 2003, 2008, 2008 R2, 2012, 2012 R2, 2016
- o Red Hat Linux / CentOS Linux
- o Understanding of various services such as DNS, SMTP, SNMP, SSL and SSH.
- Ability to provide and suggest IT solutions based on best practices.
- Good understanding of ITIL processes including Service Desk, Incident, Problem, Change and Configuration Management
- Committed to complete the tasks assigned based on the timeline.
- In depth understanding of IT infrastructure in terms of server, network, storage and cloud solutions
- Possess strong interpersonal and communication skills.
- Ability to work independently under pressure to meet system performance service levels. Self-motivating and excellent customer handling skills.
- Experience in creation of user guides and documentations.
- Capable to prioritize and control activities and deliver results within resource constraints.
- Ability to work effectively as part of a team.
- Able to work beyond office hours during project implementation stage.
- Expected to work on occasional rotational standby support duties within whole Infrastructure team.

Compensation

- Benefit based on MOM guidelines