AV Engineer (Post Sales)

Industry: Technology

Specialism: Engineering / Technical - Engineering / Technical

South East,SG SGD 2,400 - 2,800

About Company

Our client established in 1999 with more than 80 Staffs, the company is a leading AV system integrator in Singapore, with core expertise in Design and Build for Professional Audio Visual Solutions for Multinational Corporations, Government, Education, Entertainment and Houses of Worship.

Job Description

- Looking for career growth? Keen to develop technical skill-sets which are highly sought after in a niche industry? Enjoy working in a young and vibrant environment?
- We are one of the leading AV System Integrator in Singapore , with core expertise in Design and Build for Professional Audio Visual Solutions for Multinational Corporations, Government, Education, Entertainment and Houses of Worship.
- Here's a chance for you to join our rapid growing company, where our engineers get to be trained and kept abreast of the latest technology and skill-set in this growing industry
- Core Responsibilities:
- Fault Diagnosis and Rectification
- Perform onsite fault diagnosis and coordinate and liaise with product suppliers to resolve technical product issues related to video conferencing and audio-visual integrated solutions
- Prepare and submit timely, intelligible and accurate service reports, detailing steps of diagnosis and remedy action
- Escalate technical issues to manufacturer when the complexity of issue(s) exceed(s) the individual’s capacity; approach internal specialists for technical advice when needed
- Provide technical advice and Engineering support to customers
- Preventive Maintenance
- Prepare preventive maintenance checklist prior to onsite visit
- Undertake reliable scheduled preventive maintenance and corrective actions on customers’ equipment
- Commissioning and Engineering Support
- Be part of the Commissioning Team, as and when required, to ensure effective transfer of technical knowledge to provide Post-Sales services to the customer
- Analyse tasks, resolve problems encountered and provide feedback and suggestions to superiors for future enhancement and knowledge sharing with the Post-Sales team

Job Requirements

- Local Diploma / Higher Nitec in Audio Visual/ Engineering:
- Positive attitude, flexible, open mind-set, customer-focused
- Strong interpersonal and communication skills
- Knowledge of AV equipment (e.g. projector, TV, wireless transmitter, control processor, DSP) is an advantage
- Wide Area Network (WAN) / Local Area Network (LAN) - Experience in maintaining, Set-up, Configuration, Troubleshooting , Fault Rectification of such networks will be a plus point

Compensation

- Yearly Variable Bonus
- Transport Reimbursement
- Medical Benefit
- Training Bond

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