Inside Sales Executive

Industry: Travel, Transportation and Tourism

Specialism: Sales - Sales - Corporate

South East,SG SGD 2,500 - 3,000

About Company

Our Client is established since 1951 and leading domestic and international air transport business. They are well established and delivers incomparable service to their customers.

Job Description

- The incumbent will work with the Inside Sales Team supporting the daily operation of Inside Sales function and provide irreprehensible B2B customer service on the phone.
- Responsible for managing and overseeing the fare filing activities and liaise with Head Office to ensure proper distribution to industry partners
- Monitor and report of filing volume and performance
- B2B support in Revalidating/Reissuing/DAPO/General Inquiries and Special Service Request, etc.
- Handle group bookings and ensuring group requests are processed in a timely manner.
- Market support and troubleshoot to ensure a seamless flow of information and smooth collaboration with relevant key stakeholders
- Ticket auditing and quality assurance
- Handle special tasks assigned by manager and ad hoc analysis/reports

Job Requirements

- Diploma or higher
- More than 2 years’ experience in the Travel or Airlines industry with strong communication and customer service skills
- Experience in Airlines Ticketing and Reservation
- Airline knowledge or Agency background highly desirable
- Knowledge of Altea Amadeus CRS desirable
- MS Office, Excel , Outlook
- Knowledge of Japanese desirable to communicate with Japanese colleagues
- Pro-active, interdisciplinary, and target-oriented approach
- Dynamic, Passionate and Intercultural team player
- Enthusiastic with a drive for excellence
- Participation in sales and trade events
- Understanding of company’s brand, service & philosophy
- Willingness to travel

Compensation

- Working hour: 5 days week (Sat/Sun Off) 09 00 – 18 00

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